Shipping & Returns Policy
All orders are usually shipped within 48 hours Monday - Friday 8am - 5pm.
**For some rare and non-stocked decal kits, shipping time may be longer.
We use the following carriers to deliver our orders:
If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.
The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.
If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.
Returns, Refunds and Exchanges
How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 60 days of your purchase.
1. Please email firstname.lastname@example.org to request a refund and we will assign you a tracking RMA#.
2. Mail your returned item to:
The Sled Printer
Returns Department The Sled Printer / Tracking Number
121 Weil Dr..
Slinger, WI 53086. 701-660-0141
3. Include in your package a signed letter stating the reason for your return and the original receipt.
Some items can not be returned if they are opened. These include Decals, Custom Graphics, Emblems.
Merchandise that has been Applied, Used, or Altered will not be accepted for return or exchange.
All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.
If your item is in like new condition, you may exchange your item for a different size or color. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping.